A powered winch makes loading a wheelchair or scooter smooth and simple. It takes much of the effort away and gives you peace of mind.
With a few simple habits, you can keep it running smoothly and avoid twists, tangles and jams.
Keep a gentle pull
Always keep light tension on the belt when unwinding. If it goes slack, it can fold or overlap on the drum. Keeping steady tension helps the belt feed evenly, reduces the risk of twists, and prevents the belt from gathering inside the drum. This habit makes operation smoother and helps protect the winch.
Only unwind what you need
Pull out just enough belt to attach securely. Leaving excess loose on the ground makes tangles more likely and can create a trip hazard.
Clip on correctly
Attach the belt to the wheelchair frame – never to footrests – and check the hook is secure before you start. Always make sure the belt is lying flat with no twists before clipping it on.
Let the winch do the work
As the winch pulls the wheelchair up the ramp, steer gently and guide the chair straight. The winch is there to take the strain, so there’s no need to push hard. When winding back in, watch the belt feed onto the drum. Pause if you see a twist and smooth it out before carrying on.
Do not force it
If the winch stops or jams, avoid pushing or pulling against it. Stop, release the tension carefully, and make sure the belt is lying flat before continuing. If you cannot free the winch, get help, as forcing it could cause permanent damage.
Safety first
Always keep the belt taut to avoid snagging. If the belt becomes twisted or jammed and the winch is operated, it could cause permanent damage. Stop immediately, release the tension, and straighten the belt.
If you cannot undo a jam or twist, contact your vehicle converter for advice. They may be able to talk you through unjamming the winch or arrange for an engineer to help. In an emergency, you can also seek assistance from the RAC.
Top tip: A quick wipe with a dry cloth keeps the belt free from dirt and helps it move smoothly.

Need a hand?
If you’re ever unsure, your managing dealer will be happy to offer help and advice, so you can feel confident every time you use your winch.
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