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Clifton suspension bridge

Toll road and congestion scheme charges across the UK

For most toll roads and congestion schemes in the UK a concession is offered to disabled people provided they meet certain criteria set by the operators.

In some cases, in order to qualify, an application has to be made in advance to the relevant bridge, tunnel or local authority. In other cases it is just a matter of presenting a valid Blue Badge to the toll operator. As every toll seems to have a different qualifying criteria and application process it is always advisable to check what it is beforehand. Helen Dolphin has therefore compiled a short summary of the majority of toll roads looking at the qualifying criteria and how to apply.

Application must be made in advance marked with a *

Motorways

M6 Toll *

West Midlands

Exemptions are available if you are in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • Higher Rate Attendance Allowance (AA)
  • War Pensioners Mobility Supplement

To receive the concession you will need to apply to Midland Expressway Limited to receive the M6 Mobility Exemption Pass as this must be shown.

For further information visit www.m6toll.co.uk/pricing/exemptions/

Dartford Crossing

A282 Trunk road Dartford, Essex

Disabled motorists may cross without charge if they are travelling in a vehicle which is exempt from Vehicle Excise Duty (VED). You do not need to register or present any documentation as your number plate will be picked up by automatic number plate recognition (ANPR) cameras. Please be aware that motorists who receive Standard Rate PIP and therefore are eligible for a 50% reduction in road tax are not exempt from any charges.

If you have a Motability Scheme vehicle and receive a penalty charge for not paying the Toll please contact the Motability Scheme as it is possible that your vehicle details were not recorded properly by the dealer.

For more information visit www.gov.uk/dartford-crossing-fees-exemptions-penalties

Severn Bridges M4 and M4

Aust, South Gloucestershire

Severn Beach, South Gloucestershire

UK Blue Badge holders are exempt from the Severn bridge toll charges. To receive the concession you must present your Blue Badge at one of the manned toll booths. The toll collector will check that the badge holder is present and that the badge is valid.

Disabled Tax Exempt vehicles are eligible for an exempt crossing without a Blue Badge Holder being present if the vehicle’s original V5C form can be produced. Alternatively, if the vehicle is leased by the Motability Scheme, users will be required to present the original certified letter supplied by the Motability Scheme and the vehicle’s V5C photocopy. Drivers must attend a manned toll booth and present the documentation to the toll collector. Toll collectors will check the validity of the documentation, which will be scanned and returned. Once confirmed, drivers must wait for the barrier to raise before continuing their journey.

Bridges and tunnels on A roads

Mersey Gateway Bridge (opened as a toll road in Autumn 2017) and Silver Jubilee Bridge (closed for refurbishment until 2019)

https://www.merseyflow.co.uk/toll-charges

Blue Badge holders can cross both bridges unlimited at no extra charge once they have successfully registered and paid a £5 one-off registration fee. The Blue Badge holder must be present in the vehicle when crossings are made. If the Blue Badge Holder wishes to change the vehicle which will receive the exemption, a further £5 one-off fee must be paid.

There will be no toll booths – both bridges will use an ‘open road tolling system’ where smart technology is used to keep traffic flowing along the route, capture vehicle details and ensure that all bridge users pay.

Mersey Tunnels – Queensway and Kingsway *

Birkenhead, Liverpool

Wallasey, Liverpool

Exemptions are available if you are a Blue Badge holder and in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • Higher Rate of Attendance Allowance (AA)
  • War Pensioners Mobility Supplement

To receive the concession you will need to apply in advance for the Mersey Tunnels Free Travel Concession.

For more information visit www.merseytunnels.co.uk/nossl/html/concessionary.php

Humber Bridge*

Hull, Yorkshire

Disabled tax exempt vehicles are eligible for a concession, however you will need to register your vehicle in advance using the application form and supplying photocopies of your V5C or your Motability agreement. Once your application has been approved you will be issued with 20 vouchers, one being handed in for each journey made. The disabled person must be in the vehicle when an exemption voucher is used.

There is no limit on the number of tickets a person can have and further supplies are sent when the applicant submits a re-application form, sent out with each batch of tickets.For more information please visit www.humberbridge.co.uk/toll_information/toll_concessions.php

Tyne Tunnels *

Wallsend, Tyne and Wear

UK Blue Badge holders are exempt from the Tyne Tunnels toll charges. To receive the concession you must send in a copy of both sides of your Blue Badge to receive a TT2 Disability Exemption Permit.

Disabled people who do not have a Blue Badge but have a Disabled Tax Exempt vehicle are also eligible for an exempt crossing. A copy of the vehicle’s V5C and a copy of your DWP letter confirming entitlement of higher rate mobility allowance must be sent in to receive a TT2 Disability Exemption Permit. The permit is only valid for one year and must be presented when crossing.

For more information visit www.tt2.co.uk/tyne-tunnel-tolls/toll-exemption-permits.html

Tamar Bridge *

Plymouth, Devon

Exemptions are available if you are in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners Mobility Supplement
  • Registered blind
  • Disabled tax exempt vehicle

To receive the concession you will need to apply in advance for a Mobility Concession Smartcard.

For more information visit www.tamarcrossings.org.uk/index.aspx?articleid=49626

Dunham Bridge

Lincoln, Lincolnshire

No concessions available

Cleddau Bridge *

Milford Haven, Pembrokeshire

  • Exemptions are available if you are in receipt of one of the following benefits:
  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners Mobility Supplement
  • Registered blind

To receive the concession you will need to apply in advance for a supply of 50 tickets which you will need to hand over when you cross. One of the tickets will be stamped “reapplication”. This ticket should not be used for crossing but instead should be sent in when more tickets are required. Periodically you will be asked for updated paperwork to confirm your eligibility.

For more information visit http://www.pembrokeshire.gov.uk/content.asp?nav=838,2227&parent_directory_id=646&id=28788&language

Itchen Bridge *

Southampton, Hampshire

Exemptions are available if you are a Blue Badge holder and in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP) (8 points or above against the ‘moving around’ activity)
  • War Pensioners Mobility Supplement

To receive the concession you need to apply for a Smartcities card, send in a copy of both sides of your Blue Badge and proof that you receive one of the qualifying benefits.

For more information visit https://www.southampton.gov.uk/roads-parking/travel/smartcities-card/travel-disabled.aspx

Bridges on minor roads

Whitchurch Bridge *

Pangbourne, Berkshire

Concessions are available if your vehicle is registered in the disabled tax class and you are in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners Mobility Supplement

To receive the “free” Bridge Card you will need to pre-register using either a form on the website or by obtaining a copy from the Toll Collectors. The Company reserves the right to restrict this concession to disabled persons with a local address who need to use the Bridge on a regular basis. The card can only be used when the nominated disabled person is in the vehicle.

For more information visit http://www.whitchurchbridge.com/rates.html#Cash

Clifton Suspension Bridge *

Bristol

There is only a concession for people with a ‘BS’ postcode in receipt of the Higher Rate Mobility Component of Disability Living Allowance or the Enhanced Rate Mobility Component of the Personal Independence Payment. To receive the concession applicants must apply in advance providing the relevant certification. The concessionary card gives access to unlimited crossings over a 12-month period. There is no concession for Blue Badge holders.

For more information visit http://www.cliftonbridge.org.uk/commute/disabled-concession

Whitney on Wye Bridge

Whitney-On-Wye, Hereford

A 50% discount is offered to Blue Badge holders. However, the automated system cannot be programmed to do the concession so anyone wanting the discount needs to either contact the bridge in advance or sound your horn on arrival in normal working hours.

For more information visit http://www.whitneybridge.co.uk/

Other road charging schemes

London congestion charge

Disabled motorists may enter the congestion charge zone free of charge if they are travelling in a vehicle which is exempt from Vehicle Excise Duty (VED). You do not need to pre-register as your number plate will be picked up by automatic number plate recognition (ANPR) cameras.

You can also receive a concession if you are a Blue Badge holder by registering up to two cars that you travel in. To register you need to download the registration form and post it back with a £10 fee.

As soon as your letter of notification arrives you will be able to drive in the congestion zone free of charge.

For more information visit https://tfl.gov.uk/modes/driving/congestion-charge/discounts-and-exemptions

Durham Road User Charge Zone *

Disabled motorists who have a Blue Badge may apply for exemption from the Road User Charge. Blue Badge holders may register up to two vehicles that they normally use to travel. This could be their vehicle, or one they travel in. Registered vehicles will be recognised by the ANPR system as being exempt from the charge.

In addition vehicles used by disabled people that are exempt from vehicle excise duty (road tax) under the ‘disabled’ class may also apply for exemption from the Road User Charge.

These vehicles will remain registered until expiry of the Blue Badge. It will be necessary to re-register upon receipt of the new Blue Badge. Applicants must provide a completed application form along with a copy of a valid Blue Badge.

For more information visit http://www.durham.gov.uk/article/3530/Durham-Road-User-Charge-Zone-congestion-charge-exemptions

Please note, details included in the article are correct as of January 2018 but can be changed at any time by the relevant local authority.

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