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Ian Cook looking happy and standing outside M&S with his shopping bags.

20 years of retail accessibility: the triumphs and challenges

In 2004, laws were introduced to make shopping and leisure activities more accessible for disabled people. Ian Cook shares how much has changed in the past 20 years.

Portrait of Disability Writer Chloe Tear and her guide dog Dezzie.

Chloe Tear: “My first guide dog Dezzie changed my life”

Disability blogger, Chloe Tear, shares her experience getting her first guide dog, Dezzie and how it's changed her life for the better.


Meet Niki, our 700,000th customer on the Motability Scheme

We're pleased to celebrate that there are now over 700,000 customers on the Motability Scheme. To mark this exciting milestone we spoke to Niki, who told us all about her experience joining the Scheme and getting her brand-new car, which she calls 'Stevie the EV'.


“I can’t live without it” – the GB Women’s team on wheelchair basketball and the Motability Scheme

Learn about the Motability Scheme customers playing in the wheelchair basketball European Championships this month, on their experience with the sport and how the Scheme helps them.

Shona next to her WAV

Shona’s story: “The Motability Scheme is about more than just a vehicle, it’s shaped my life”

Shona, a wheelchair user, became a Motability customer in 2020. She shares how the Scheme has shaped her life and enabled her to move in with her long-term partner.


“It’s given me my freedom back” – Sarah on her new powered wheelchair

A powered wheelchair is a vital product for many people, helping them to stay mobile and go further afield. In this article, disability blogger Sarah explains how getting a new powered wheelchair has given her a new lease on life.


“My car’s a little bit of an extension of who I am” – Mark’s experience on the Motability Scheme

Mark became a Motability Scheme customer in 2008 after becoming a triple amputee, following an injury as a Royal Marines Commando. He spoke to us about how the Scheme has helped him to regain independence and make memories with his family.


What’s been your favourite journey in your Motability Scheme car?

We asked some Scheme customers to share their favourite journeys that they've taken in their vehicles. From surprise birthday trips to special moments with family, watch our video to hear their stories.


Our customers’ stories: celebrating International Day of Persons with Disabilities 2022

To celebrate the International Day of Persons with Disabilities on 3 December, we’re giving a platform to some of our wonderful customers so that they can share their stories. They told us about their experiences and explained what the Motability Scheme means to them.

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“It’s given me my life back” – the difference the Motability Scheme makes

The Motability Scheme provides peace of mind to over 640,000 people across the UK. We asked some of our customers to explain how the Scheme helps them in their everyday lives – watch our video below to find out what they said.


From the Motability Scheme


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