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We are currently completing planned system maintenance and our Customer Services call centre will be closed on Saturday 18 November. We will be open again as normal on Monday 20 November. You may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

Kim’s story: Caring for my mum

“When mum became ill very unexpectedly, I quit my job and became her full-time carer. It was diffcult but the Scheme allowed me to have something that was quality. It gave me time to find myself again.”

We asked some of our customers to tell us how they make the most of their Motability Scheme vehicle. Watch Kim’s story:

Kim explains that she uses the Motability Scheme car to take her mum out and about.

What does the Motability Scheme mean to you?

Stay tuned for more interviews with Motability Scheme customers. And to tell us what the Motability Scheme means to you,complete our quick survey.

Watch more customer videos

The Motability Scheme enables disabled people and their families to access a brand new car or scooter, by exchanging their mobility allowance to lease the vehicle of their choice. Find out more:

Get a free information pack

Why join the Scheme?

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