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New insurance company for the Motability Scheme
Today we have announced some news on the insurance provider for the Motability Scheme, which means that in 18 months time, the Direct Line Group will take over from the current supplier, RSA. There will be no impact on customers or change to the cover provided under the Scheme.
Motability Recovery: The breakdown app for scooter and powered wheelchair customers
You might already be aware that Motability Assist provide a specialist breakdown recovery service for Motability Scheme scooter and powered wheelchair customers, but did you know they also have a smart phone app to help customers in the event of a breakdown? Read more here.
Sarah Alexander on setting up an online customer account
Did you know we now have the option of an online account for our customers? Scheme customer Alexander-Georgeson explains how she set her account up and the benefits she’s enjoying while being able to manage her lease online.
COVID-19 update: £50 insurance-based refund payments starting this week
Hopefully you’ve heard that we are sending an insurance-based refund of £50 to all customers that joined the Scheme before 4 January 2021 due a reduction in insurance claims during recent lockdowns. We’re now pleased to confirm that payments will be starting this week,. Find out more about when you can expect your payment to arrive.
Register now for The Big Event!
Taking place on Friday 6 and Saturday 7 August, the virtual version of The Big Event is free to attend, and everyone is welcome. The event will showcase a range of cars, WAVs, scooters and powered wheelchairs, as well as popular adaptations. Plus, representatives from the Scheme, the RAC, and Kwik Fit, will also be there to offer advice.