Motability Scheme online account now available for scooter and powered wheelchair customers

We’re delighted to announce that the Motability Scheme online account is now available to customers that lease a scooter or powered wheelchair on the Motability Scheme.

With an online account, you can sign in at any time to check important details about your lease and make changes to some of your key information.

It only takes a few minutes to sign up and once you’ve created an online account, you can enjoy a host of benefits designed to make it easier for you to look after your lease.

Why create a Motability Scheme online account?

There are many great features available in the online account. Currently, you can do the following:

  • Save your bank details to receive refunds and payments, such as the End of Contract Payment, straight into your bank account rather than by cheque. This means that any payments will be with you in just a few days, rather than a couple of weeks if receiving a cheque.
  • Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date
  • View important lease dates and details about your scooter or powered wheelchair

We’ll also be adding more features in the account for scooter and powered wheelchair customers in the near future so keep checking back to see what’s new.

Creating an account

To sign up for a Motability Scheme online account, visit

We’ll need a few personal details – such as your National Insurance number and date of birth – so that we can verify who you are. If you are an appointee, we will need your details and the National Insurance number of the allowance recipient.

Once you have created an account, you can log in at any time using your email address and chosen password.

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