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COVID-19 update: £50 insurance-based refund payments starting this week

Hopefully you’ve heard that we are sending an insurance-based refund of £50 to all customers that joined the Scheme before 4 January 2021 due a reduction in insurance claims during recent lockdowns. We’re now pleased to confirm that payments will be starting this week,. Find out more about when you can expect your payment to arrive.

Scheme news

Register now for The Big Event!

Taking place on Friday 6 and Saturday 7 August, the virtual version of The Big Event is free to attend, and everyone is welcome. The event will showcase a range of cars, WAVs, scooters and powered wheelchairs, as well as popular adaptations. Plus, representatives from the Scheme, the RAC, and Kwik Fit, will also be there to offer advice.

Scheme news

Spotting a scam: How we issue refunds and payments

Unscrupulous fraudsters and scammers are using the coronavirus pandemic as an opportunity to trick people into sharing important financial information. To help keep you safe, we wanted to explain how we make payments and issue refunds so that you can spot a potential scam.

Scheme news

COVID-19 update: £50 insurance-based refund

In 2020 we were able to share savings from a lower level of insurance claims with our customers. Due to similar reductions in claims during further lockdowns, we’re able to send another insurance-based refund of £50 to customers who joined the Scheme before 4 January 2021.

Scheme news

Meet our new CEO: Andrew Miller

Earlier this year we welcomed Andrew Miller as our new CEO. We spoke with Andrew to find out a bit more about the man behind the role. Read the interview here.

Scheme news

Introducing the Motability Scheme online account

Introducing the Motability Scheme online account – a new way to manage your lease. With an online account you can have more control in keeping your information up to date, see important lease end dates and track your next application.

Scheme news

Spotlight on temporary replacement vehicles

If you are unable to use your Scheme vehicle then we may provide you with a temporary replacement vehicle or hire car. Here, we explain everything you need to know about replacement cars on the Scheme.

Scheme news

An easy charging solution for electric vehicle customers

Are you considering an electric vehicle? Did you know that if you're a Motability Scheme customer then you can have a charge point installed at your home, or gain access to a network of charge points for easy on-street charging? Read more here.

Scheme news

Changes to the Europcar fuel deposit

From 1 April 2021 the Europcar fuel deposit process will be changing. Read more here.

Scheme news

Taking your Scheme car abroad after Brexit – what you need to know

The UK has now officially left the EU with a Brexit trade deal. In spite of this, there are a few changes that you need to be aware of if you are planning to take your Motability Scheme vehicle abroad. Read more here.

Scheme news

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