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We are currently completing planned system maintenance and our Customer Services call centre will be closed on Saturday 18 November. We will be open again as normal on Monday 20 November. You may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

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Privacy glass explained

Privacy glass, or tinted windows, is a popular addition to many people’s cars. Some Motability Scheme customers opt to have privacy glass in the back windows of their car to protect the modesty of passengers. You might have heard of tinted windows as being used by celebrities and the royal family in their cars, however, this is not how it’s most commonly used! So what exactly is privacy glass and is it right for you?

What is privacy glass?

Privacy glass is any kind of darkened or tinted windows used in cars. Glass tinting usually takes place during the manufacturing process and it is done across a wide range of car types for different reasons. VLT is an important term and it stands for Visible Light Transmission; it refers to the amount of light the “tint” will allow in and the law is that the front windscreen and front passenger windows must let in 70% of light

Mechanic applying privacy glass

Tinted windows can be helpful for some Motability Scheme customers who are looking for additional privacy for passengers

The pros and cons of tinted windows

Tinted windows have various benefits…the main one being privacy! People outside the car having reduced visibility inside can help passengers feel comfortable if they need care during journeys for example. Many Wheelchair Accessible Vehicles (WAVs) come with privacy glass as standard, so it is worth checking and comparing this before making a choice. Other benefits include added security, as potential thieves cannot see into the car very well, as well as reduced glare from the sun resulting in reduced heat in the summer.

On the other hand, there can be extra costs involved when ordering tinted windows. Some people do also feel they cannot see out quite as well and this reduced visibility can cause some issues when parking, especially at night—although with many modern parking sensors this is not a big problem.

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Many Wheelchair Accessible Vehicles come with privacy glass

VAT exemptions

If you lease your car through the Motability Scheme, most WAVs come with a certain level of tint as standard or you can have it added as an adaptation. In this case, there will be no VAT on the cost. If you are adding privacy glass to a privately owned vehicle, in some cases, privacy glass will be VAT exempt. This occurs if the requirement is related directly to a disability need. There is a self-certification form to fill out to apply for this or you can call the VAT Disabled Reliefs Helpline on 0300 1231073. Your dealer will simply “zero” rate the tinted windows as an optional extra. 

Mechanics installing privacy glass

In some cases, the cost of installing privacy glass will be exempt from VAT

Repair and replacement

If the glass itself is tinted

As with normal glass, privacy glass can be repaired under the Autoglass cover that comes included with the Motability Scheme. Repairs are covered, but as with any window replacement, full glass replacements do carry an excess of £50. There will be no additional cost to the customer for tinted glass repair or replacement, and the glass used will be like-for-like privacy glass.

If there is a tinted film in place over the standard glass 

If the film is damaged or needs to be removed to complete a glass repair, or if the glass is replaced altogether, you will need to pay for a new film to be added to the glass. 

Is it for me?

It is really important to think about the pros and cons of tinted windows for everyone that has access to the vehicle. Having the glass for the full three years of your lease period (or five years for WAVs) is a commitment and while it may seem very sensible on a summer’s day, the difficulty you could face in parking a car on dark winter evenings could change your mind.

It offers a discreet and more relaxed way to travel and it helps with keeping the car cool, as well as offering some added security. You should consider the potential costs and exemptions, however, and be aware that some WAVs need to have the tinted film fitted rather than factory glass, which can have cost implications aside from just paying for the tint. It is also worth thinking about the parking aids the car has, because these may offset any loss of visibility, however, you should never rely on just sensors or cameras when parking. 

Car dealer and customer on forecourt

There are pros and cons to installing privacy glass

How to get tinted windows for your vehicle

As usual, when adding any optional extras or making modifications to your vehicle, you’ll need to ask the Scheme for authorisation beforehand, you will be responsible for any costs associated with these and please note that you will not be reimbursed if you need to return the car.

Many Wheelchair Accessible Vehicles (WAVs) come with privacy glass already fitted, whereas others can have a tinted film added to the glass upon request, but there will be an associated cost for this and you must use an approved Motability Scheme supplier. For Scheme customers fitting privacy glass to their WAV at the start of their lease, there is a set price regardless of which Scheme supplier you use. Ideally, tinted windows should be ordered at the same time as your place an application for a new vehicle. That way, any potential costs and issues can be addressed and planned properly. Fitting the film-style privacy glass after the car has arrived could incur further costs to remove the film when the lease ends, so you should speak to your WAV supplier or Motability Scheme dealer for advice on how to go about selecting privacy glass for your next car.

If you have already started your lease with the Motability Scheme and then find that privacy glass becomes necessary during your lease due to medical reasons, you should contact our Customer Services team.

To find out more about the Motability Scheme itself and how you can get a car to fit your personal needs and requirements (with or without privacy glass!), you can order a free information pack with details and list of featured cars.

Related articles

Five optional extras your next car should have

Did you know that carers can use the Motability Scheme?

Small cars, estates or SUVs: What type of car suits your needs?

Making modifications to a Motability Scheme vehicle

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