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Contacting us over Christmas

The Motability Scheme remains open to support customers over the festive period. Read this article to find our when you will be able to contact our Customer Services team over Christmas and the New Year.

Scheme news
A RAC roadside engineer working on a car with the hood open

Download the myRAC app and you could win a £100 Amazon voucher

The RAC breakdown app lets you report a breakdown in as little as 60 seconds and could help you save money on fuel. Download and register for the app by 30 November 2024 for a chance to win one of five £100 Amazon vouchers.

Scheme news
Man plugging his car into his home chargepoint

Meet Ohme, our home chargepoint provider

Discover more about home chargepoint provider, Ohme and the standard installation process with your home chargepoint through the Motability Scheme.

Scheme news
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Had an accident? You can now report it online

The Direct Line Motability (DLM) insurance portal gives you the flexibility to manage your Motability Scheme insurance online.

Scheme news
Car driving at night

Driving in the dark - tips on how to stay safe

To help you and others stay safe, Scheme Partner, The RAC have put together an essential guide packed full of advice on driving in the dark.

Everyday tips

The role of your dealer during your lease

Find out how your Motability Scheme dealer can help you during your lease, from servicing and MOTs to dealing with any mechanical issues that may arise.

Scheme news
Two women sitting in a café

Insurance on the Motability Scheme: your questions answered

On 1 September, Direct Line Motability (DLM) replaced RSA Motability (RSAM) as the insurer for the Motability Scheme. We’re getting lots of questions about this change at the moment, so we’ve answered some of the most common queries in this article.

Scheme news

Time for new tyres? Make an appointment through your online account

As a Motability Scheme customer, your worry-free lease package includes replacement tyres. You can now save time by making an appointment in the 'Tyres' section of your Motability Scheme online account. This article looks at how to make an appointment and when you should think about getting new tyres.

Scheme news
A man in a wheelchair and woman sitting together in a living room

We’ve changed our insurance provider

From 1 September, Direct Line Motability (DLM) have replaced RSA Motability (RSAM) as the insurance provider for the Motability Scheme. Your cover has been transferred automatically, so you do not need to do anything. We know you might have a few questions about this change, so we’ve answered some common queries in this article.

Scheme news

Our insurance provider is changing next month: watch our video

From 1 September, the insurance provider for the Motability Scheme is changing from RSA Motability (RSAM) to Direct Line Motability (DLM). We spoke to a few of the employees who’ll be making the move from RSAM to DLM to learn more about what's happening.

Scheme news

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