scheme partners
Contacting us over Christmas
The Motability Scheme remains open to support customers over the festive period. Read this article to find our when you will be able to contact our Customer Services team over Christmas and the New Year.
Watch: how to make a Kwik Fit booking using your online account
Did you know there's an easier way to book a tyre replacement for your Scheme vehicle? Watch our video to learn how you can do this through your Motability Scheme online account and why it should save you time.
Watch: how to manage your drivers online
Did you know you can add and remove drivers from your Motability Scheme vehicle without needing to pick up the phone? Watch our videos and learn how to manage your drivers in your Direct Line Motability (DLM) insurance portal.
Driving in the dark - tips on how to stay safe
To help you and others stay safe, Scheme Partner, The RAC have put together an essential guide packed full of advice on driving in the dark.
Download the myRAC app and you could win a £100 Amazon voucher
RAC have launched a new app which lets you report a breakdown in as little as 60 seconds and could help you save money on fuel. Plus, get the app by 31 December 2023 and you'll be entered in to a prize draw and could win one of five £100 Amazon vouchers.
The role of your dealer during your lease
Find out how your Motability Scheme dealer can help you during your lease, from servicing and MOTs to dealing with any mechanical issues that may arise.
Insurance on the Motability Scheme: your questions answered
On 1 September, Direct Line Motability (DLM) replaced RSA Motability (RSAM) as the insurer for the Motability Scheme. We’re getting lots of questions about this change at the moment, so we’ve answered some of the most common queries in this article.
Time for new tyres? Make an appointment through your online account
As a Motability Scheme customer, your worry-free lease package includes replacement tyres. You can now save time by making an appointment in the 'Tyres' section of your Motability Scheme online account. This article looks at how to make an appointment and when you should think about getting new tyres.
We’ve changed our insurance provider
From 1 September, Direct Line Motability (DLM) have replaced RSA Motability (RSAM) as the insurance provider for the Motability Scheme. Your cover has been transferred automatically, so you do not need to do anything. We know you might have a few questions about this change, so we’ve answered some common queries in this article.
Our insurance provider is changing next month: watch our video
From 1 September, the insurance provider for the Motability Scheme is changing from RSA Motability (RSAM) to Direct Line Motability (DLM). We spoke to a few of the employees who’ll be making the move from RSAM to DLM to learn more about what's happening.
