scheme partners

Temporary replacement vehicles: how new car supply issues are affecting Scheme partners
Ongoing challenges in the motoring industry are having a knock-on effect on the supply of temporary replacement vehicles. Find out more about what’s happening and what you can do if your vehicle is off the road.

What to expect when visiting a Kwik Fit centre
Getting your tyres replaced needn’t be a hassle – here’s a run-down of what you can expect when you visit a Kwik Fit centre.

Contacting us over Christmas
The Motability Scheme remains open to support customers over the festive period. You’ll be able to reach our Customer Services team until 5.30pm on Friday 24 December and our telephone lines will open again on Wednesday 29 December. We will also be open from 9.00am to 1.00pm on New Year’s Day (Saturday 1 January 2022) and on Monday 3 January 2022 (Bank Holiday).

How global supply problems are affecting the vehicle repair industry
The motor vehicle repair industry is facing a number of challenges due to supply delays and parts shortages. Read more about what this could mean if you need insurance repairs.

Driving in the dark - tips on how to stay safe
To help you and others stay safe, Scheme Partner, The RAC have put together an essential guide packed full of advice on driving in the dark.

New insurance company for the Motability Scheme
Today we have announced some news on the insurance provider for the Motability Scheme, which means that in 18 months time, the Direct Line Group will take over from the current supplier, RSA. There will be no impact on customers or change to the cover provided under the Scheme.

Register now for The Big Event!
Taking place on Friday 6 and Saturday 7 August, the virtual version of The Big Event is free to attend, and everyone is welcome. The event will showcase a range of cars, WAVs, scooters and powered wheelchairs, as well as popular adaptations. Plus, representatives from the Scheme, the RAC, and Kwik Fit, will also be there to offer advice.

Changes to the Europcar fuel deposit
From 1 April 2021 the Europcar fuel deposit process will be changing. Read more here.