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Temporary replacement vehicles: how new car supply issues are affecting Scheme partners

Ongoing challenges in the motoring industry are having a knock-on effect on the supply of temporary replacement vehicles. Find out more about what’s happening and what you can do if your vehicle is off the road.

Scheme news
Motability Scheme customer visting Kwik Fit branch

What to expect when visiting a Kwik Fit centre

Getting your tyres replaced needn’t be a hassle – here’s a run-down of what you can expect when you visit a Kwik Fit centre.

Scheme news

Contacting us over Christmas

The Motability Scheme remains open to support customers over the festive period. You’ll be able to reach our Customer Services team until 5.30pm on Friday 24 December and our telephone lines will open again on Wednesday 29 December. We will also be open from 9.00am to 1.00pm on New Year’s Day (Saturday 1 January 2022) and on Monday 3 January 2022 (Bank Holiday).

Scheme news
Close up hands of unrecognizable mechanic doing car service and maintenance.

How global supply problems are affecting the vehicle repair industry

The motor vehicle repair industry is facing a number of challenges due to supply delays and parts shortages. Read more about what this could mean if you need insurance repairs.

Scheme news
Car driving at night

Driving in the dark - tips on how to stay safe

To help you and others stay safe, Scheme Partner, The RAC have put together an essential guide packed full of advice on driving in the dark.

Everyday tips

New insurance company for the Motability Scheme

Today we have announced some news on the insurance provider for the Motability Scheme, which means that in 18 months time, the Direct Line Group will take over from the current supplier, RSA. There will be no impact on customers or change to the cover provided under the Scheme.

Scheme news

Register now for The Big Event!

Taking place on Friday 6 and Saturday 7 August, the virtual version of The Big Event is free to attend, and everyone is welcome. The event will showcase a range of cars, WAVs, scooters and powered wheelchairs, as well as popular adaptations. Plus, representatives from the Scheme, the RAC, and Kwik Fit, will also be there to offer advice.

Scheme news

Changes to the Europcar fuel deposit

From 1 April 2021 the Europcar fuel deposit process will be changing. Read more here.

Scheme news

Emma Muldoon’s breakdown experience

Disability blogger Emma Muldoon found herself in a spot of bother when her Wheelchair Accessible Vehicle broke down the day before her holiday. Here, she recounts her experience and explains how the Scheme helped her get back on the road.


Video: What's in the van? Kwik Fit's Mobile Fitting Service

Tyre repair and replacement from Kwik Fit is included as part of your Motability Scheme lease package. Kwik Fit can even visit you at home to change your tyre. Watch our video to find out more.


From the Motability Scheme


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