10 years of the Powered Wheelchair and Scooter Scheme

Did you know that we’ve been running the Powered Wheelchair and Scooter Scheme for 10 years? Read more here.

July 2020 saw the 10-year anniversary of the Powered Wheelchair and Scooter Scheme being run by Motability Operations Ltd. Over time, our customers have risen from 5,000 to over 16,500 and our customer satisfaction levels have continued to improve!

Scheme customer Bill, Powered Wheelchair and Scooter Account Manager Rochelle Edghill and Motability Scheme dealer, RKS

Dave Bushby, Account Manager for the Powered Wheelchair and Scooter Scheme said the following:

“We’ve not only grown from 5,000 to over 16,000 customers we’ve also doubled the number of Motability Scheme dealers we work with and have a wider choice of products than ever before!

In the last ten years we’ve increased choice for customers and improved the levels of service they receive. We’ve done this by helping dealers to improve their customer service and understand the needs of Motability Scheme customers, improving their processes and efficiency.

I’m delighted to say that we continue to get excellent feedback from our powered wheelchair and scooter customers, in fact, today our customer satisfaction scores are better than ever, the consistently high customer satisfaction scores are the main highlight for me.”

About the Motability Scheme

The Motability Scheme helps you to get mobile by exchanging your mobility allowance to lease a new car, Wheelchair Accessible Vehicle, scooter or powered wheelchair, all of which come with our fully inclusive lease package, so you can get on the road and enjoy everyday freedom: it’s simple, affordable, reliable.

If you’d like to find out more about the Scheme, request an information pack below and we’ll send you all the information that you need to make the right choice.

Get a free information pack

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